Cancellation and Transfer Policy

Our classes have limited places, and considerable preparation, ingredients and materials are arranged in advance. Please choose your date carefully before booking.

More than 14 days before your class

You may cancel your booking and receive a full refund, or transfer your booking to another advertised class.

Between 14 days and 48 hours before your class

Bookings are non-refundable. You may transfer your booking once to another advertised class taking place within the following six months, subject to availability.

Within 48 hours of your class

Bookings are non-refundable and cannot be transferred to another class. However, you are welcome to give your place to another person at no additional cost. Please let us know the replacement guest’s name and any dietary requirements before the class.

Failure to attend without notice is treated as a cancellation within 48 hours and is not eligible for a refund, credit or transfer.

If The Post & Rail cancels or postpones a class

If we need to cancel a class, you may choose between a full refund or transferring the full value of your booking to another class. If a class is postponed, you may transfer to the new date, choose another advertised class or request a full refund. The Post and Rail takes no liability for any out-of-pocket expenses incurred by the customer.

All cancellation and transfer requests must be made directly with The Post & Rail by email, text message or telephone.

Gift Certificates

Gift certificates can be purchased online and can be issued for any amount.  A digital copy of the Certificate will then be emailed to a nominated email address where it can be downloaded and/or printed.  The Gift Certificate can be redeemed on The Post and Rail website to purchase class tickets and merchandise using their unique redemption code.  Gift certificates are non-refundable and cannot be used to purchase Gift Certificates.

Copyright

You are permitted to download the printable recipes and watch the videos within the eCourse, but this licence is personal to you, non-exclusive and non-transferrable.

You may reproduce and store portions of the booklet content for your personal use. Full-scale reproduction of the contents of the booklet or video content is expressly prohibited.

You may not make or distribute unauthorised copies of the recipe booklet or videos, or use, copy, modify, or transfer the content, in whole or in part, unless you receive our express permission.

The entire contents of this eCourse are protected by copyright. You may not remove, delete, transmit or create derivative works from any of the content. No part of any section may be reproduced for any other purpose, without consent.